All of the following are considered a Task: A workflow task run, a sheet lookup (from UI or Workflow), an API call (from UI), a database query (from UI), a container app open. We do not consider an API call or database query in the workflow as a task as that is already included in the workflow task run. Not consumed tasks are not credited to next month.
How many tasks do I need?
While you build the app, DronaHQ’s UI builder displays the number of tasks consumed for each API run, workflow call, database update, and so on. You can extrapolate the number of tasks consumed based upon your user base and app usage to understand tasks required. Alternatively, you can connect with one of our platform experts for a detailed analysis of your use case here.
What is included in the Free Trial?
It includes everything you need to learn how to build and deploy mobile and web applications using DronaHQ. It’s hosted in a shared instance of our cloud. There are no hidden costs and a credit card is not required, simply sign-up and get started immediately. It is suited to test the potential of the platform and determine the number of tasks you will require. Storage is limited to 1 GB.
Can I have user-based pricing?
Yes, you can get user-based pricing under our Enterprise plan. For more information, contact sales.
What is 1 MB/task?
Some tasks need more memory; like an email task will have attachments and APIs will have byte arrays that would need more memory. Each additional MB will be counted as a new task.
What are Add-Ons?
Add-Ons are additional items that customer can buy basis their need. PDF builder, public forms, approval workflows, UX Designer Studio, emails, automations, additional database rows are a part of Add-ons on DronaHQ.
What can I do with the PDF Generator Add-On?
PDF Generator on DronaHQ is service where you can design custom PDF templates to create reports, invoices, contract details, order summary, health reports, certificates, and more. These PDFs can be auto populated with data from your apps, database, or 3rd party APIs.
What are public forms?
Public forms will be the apps you want to keep open for all to capture information by generating a public access link that can be used to embed on websites or used as a microsite. The apps you create can by default only be accessed by users you add to your plan under organization access settings
What are approval workflows?
The approval workflow is critical business processes that requires a supervisor or a manager to sign off on the data at a certain stage before the next event or action is trigger. Approval workflows require multiple checks throughout the process and from a variety of different stakeholders. You can set up workflows that trigger approval tasks for managers when a form is filled to take necessary action.
What are Records?
One row in DronaHQ Sheets, the platform’s Database, is considered as one record. One sheet can have 10% of number of records allocated in the plan.
Can I design, develop and deploy apps using DronaHQ?
Yes, you can design apps, develop them, and deploy using DronaHQ’s platform.
What are builder task credits and why are they different?
All the tasks above that you would use while building your app will be considered as builder task credits. They are different because we think that while you are building the app, you should be able to enjoy a higher limit of task credits as it requires a few iterations and we would not like you to compromise on building a great app by combining both.
What If I need to increase the limits of my plan?
You can upgrade anytime as per your requirements. To downgrade the plan, just write to us with your requests.
What methods of payment do you accept?
We accept payment via Visa, MasterCard and, American Express. For more details, please contact email@example.com.
Can I create headless application on DronaHQ?
Yes, you can create headless applications in DronaHQ if you solely want to use the platform for its automation capabilities to trigger actions that are API or event-driven.
What kind of apps can I build on DronaHQ?
You can build Internal Tools, Custom Integrated Apps, CRUD Apps, Data Collection Apps, Dashboards, Approval Tasks, Business process automations, Embed Forms, Online Database Apps on DronaHQ.
Can I export the code?
Yes, you can partially export your code.
Can I access my app through web and mobile?
Yes, apps that you build can be access on all devices and platforms.
What is a custom domain?
Custom domains can be used to create branded version of your web app.
Will my app be available on the app store?
Yes. Once published you can access your microapps from the Play Store (Android) or App Store (iOS) by installing our SuperApp, DronaHQ. You can also get your the app white-labelled to reflect your brand.
Is the app my intellectual property?
While the platform is the intellectual property of DronaHQ, everything that you build on top of it, is yours.
Payment via American Express Card
Currently, payment via American Express card is stopped due to RBI guidelines for our payment gateway – Stripe.
What does DronaHQ do?
DronaHQ is a cloud-based low-code app development platform for building forms, processes, applications for mobile & web access. Its drag-and-drop interface enables you to create custom business applications in days rather than weeks, without much IT expertise.
Who is an end-user?
The end-user is an individual user that will be interacting with the published app and will require a unique login to access the app. You can have two categories of end-users, 1. Internal users or the employees that you register as users on DronaHQ (You can also connect with your Active Directory) and, 2. External users or individuals like partners, vendors, stockists who you have business relationships with but they that are not employed by your organization but can be registered in DronaHQ as end users of the applications you build.
Is my data safe?
We take security seriously. DronaHQ is SOC-II and ISO 27001 certified. We ensure that our application is always up to date with the latest security patches. All DronaHQ Studio plans include SSL encryption to keep your data safe. Depending on the user permissions you establish for your account and users, you control who can access your apps, database, APIs so only designated users have access to mission-critical.
Do I get a packaged database in DronaHQ for my end user data?
Yes, DronaHQ provides a spreadsheet-like-database called Sheets to store your data. You can read from or write to this database. Alternatively, you can also connect easily to your SQL database using our ready connectors or with API integrations.
Can I integrate APIs?
Yes, you can integrate APIs to connect DronaHQ to your existing apps and databases. You can also access ready connectors in DronaHQ that help you integrate with most commonly used apps and databases.
What are connectors? Can I have multiple APIs under a single connector?
Connectors in DronaHQ are integrations to back-end services – apps or database to enable data exchange between two or more systems. DronaHQ offer over 50 out-of-the-box connectors to most commonly used apps and databases.
Yes, you can configure multiple APIs under a single connector.
Where are my apps hosted in current plan?
Apps built on DronaHQ are hosted on AWS Shared Cloud.
What deployment options do I get for my apps?
All apps built can be instantly deploy on DronaHQ managed cloud. Enterprise plan users can deploy apps on virtual private cloud or on-premises.
Which cloud platforms can I use for hosting my apps?
With Enterprise plans, you can host apps on the following public cloud – AWS, GCP, Azure, IBM, Salesforce, Alibaba, Oracle.
Can I host app on my virtual private cloud?
Yes, you can host your app in your private virtual cloud under our Enterprise plan.
Can I host app on-premises?
Yes, you can host your app on-premises under our Enterprise plan.
Can I reuse components in DronaHQ?
Yes, you can reuse all app components, screens, workflows built in DronaHQ.
Does DronaHQ offer a Marketplace?
Yes, all customers can choose from a library of over 100+ UI components, screen templates, app templates, and automation workflow recipes to use in their apps.
Who can develop on DronaHQ platform?
DronaHQ platform can be used to develop apps by the following user types: non-technical citizen developers, technical citizen developer, pro developers in Business Units, pro developers in Central IT, pro admins, DBAs, 3rd party consultants or professional services.
Does my plan include customer support?
DronaHQ offers community support, online documentation, video tutorials. Dedicated support is offered in Enterprise plans.
Who owns my data?
You do! It’s your data after all! You can export all your information from Sheets at anytime, in any plan.
Do you offer ready-made apps that I can install and customise?
Yes, DronaHQoffers Ready Apps Marketplace and UI Controls Marketplace. When you log in to DHQ Studio, click on ‘Marketplace’ tab, where you can find the most popular applications which can come handy in everyday use. Browse through the different categories listed or search by category, view the demo and install the application. Users can also contribute their applications to the market place and showcase apps to the global users.
Can I build a SaaS app on DronaHQ?
Yes, you can build SaaS apps. To know more about our Partner Program, click here.
How can I get my apps white-labelled?
You need to submit a request on chat support. After that, you will receive a link to a request form. Fill and send in the details along with your brand creatives. Usually takes up to 3 days. Whitelabel is offered only with annual subscription plans
What are environments in DronaHQ?
DronaHQ offers dedicated development environments – dev, beta, and prod. To filter out users and app versions users interact with. These environments are application on apps and sheets.
The Dev environment is where you create the app, extend the app’s functionality, and integrate with other apps. In the Beta environment, you can rigorously test new features added before it is made ‘live’ in Prod. Only the Beta users will receive the app updates. The Prod environment is the final stage for the microapp where you have your active users interacting with the app.
Can I setup User groups and permissions?
You can categorize various views of the apps into catalogues like End-Users, Supervisor, Managers, Partners. You can also define the access permission to the Sheets, Automations, and APIs configured in your account for different user groups.
What if my tasks are exhausted?
You can get it topped up at an additional cost. Contact sales at firstname.lastname@example.org