Tag: agentic-ai

Deploying agentic AI workflows in WhatsApp

Aharna on January 22, 2026

Your support team closes at 6 PM. Your customers don’t. They’re messaging you at 11 PM asking about test pricing. They’re trying to book ..

How AI agents on WhatsApp are reshaping online travel booking

Gayatri on January 21, 2026

For most online travel agencies, WhatsApp has lived at the edges of the journey. A confirmation arrives. A payment link follows. A flight delay alert pops up. ..

Agentic AI in hospitality: Future of personalized guest experience in 2026

Jinen Dedhia on January 16, 2026

“The best service is the service you don’t have to ask for.” — Ritz-Carlton Leadership Golden taps and Egyptian cotton are table stakes. ..

Designing agentic AI experiences for the modern traveler

Jinen Dedhia on January 15, 2026

AI in travel has largely focused on chatbots, recommendations, and information retrieval. As traveller expectations evolve, a new approach is emerging. Agentic AI in ..

Agentic AI in e-commerce: How shopping moves into AI agents

Gayatri on January 15, 2026

There’s a new shift gaining ground in e-commerce boardrooms: intelligent experiences are no longer about better UX. They’re about better judgment. For years, ..

How agentic AI is redefining hospitality customer experience at scale

admin on January 04, 2026

Hospitality has always been about customer experience; anticipating needs, remembering preferences, and delivering moments that feel effortless and personal. What ..

How to build AI agents in 5 simple steps using DronaHQ

Aharna on December 24, 2025

The enterprise AI market has shifted. In my previous post on the enterprise guide to AI agents, I covered why companies are moving fast on agentic AI, with 62% of ..

Are you using RAG agents yet? Read this before you decide

Aharna on December 18, 2025

Retrieval-Augmented Generation (RAG) connects language models to enterprise knowledge stores, retrieving verified information before generating responses. TLDR: RAG ..

The enterprise guide to agentic AI

Aharna on November 27, 2025

Over the past year, something has shifted in how companies talk about AI. This shift is realized in workshops, customer conversations, and even casual chats with ..

AI Forward Deployed Engineers: Who they are why are enterprises hiring them

Gayatri on October 16, 2025

AI that demos well isn’t the same as AI that works Most teams today are experimenting with AI. They’re building demos, testing copilots. But somewhere between the ..