Media CoverageCIOs set eyes on the low-code revolution

CIOs set eyes on the low-code revolution

Ambar on February 26, 2021

The ‘Lego-like’ app development is becoming an extraordinarily disruptive episode in the enterprise digital transformation space.

 

If you are familiar with low-code app development, it is because low-code is the way of the future. If you are not familiar with it, you are in for a treat.

Although low-code development has been around for a few decades now, 2020, in particular, proved to be a breakthrough year for low-code platforms. COVID-19 resulted in the closure of physical workspaces and the slowdown of business. As a result, organizations had to find new means for business continuity. What historically used to get done in the office via paper forms and conversation needed to be digitized and automated. Many turned to low-code to get the tools rolling at a speed.

Low-code movement catching on

So, even though low-code apps had been growing steadily over the years, 2020 marked the year that low-code spread like wildfire. Gartner predicts that by 2023, over 50% of medium to large enterprises will be using low code as a strategic application platform.

The ‘Lego-like’ app development is becoming an extraordinarily disruptive episode in the enterprise digital transformation space.

How companies are using low-code

In essence, low-code brings down development and deployment time by drastically reducing the lines of codes to be written. One can easily move around the building blocks of an application, to create a new app, extend a pre-existing solution, integrate a bunch of apps, or create an enhanced version of the app.

Internal Apps – Unlike legacy systems that may be restrictive in nature (difficult to integrate or access data from), low-code platforms are accessible by everyone and are critically valuable for the remote working situation. From approval cycles, requests for information, secure database access, remote employee management, customer success tools, IoT asset management – thousands of organizations have been turning to low-code to remedy business problems.

Customer-facing Apps – Interestingly, low-code was more commonly known for building internal, employee-facing tools, however, the past few months saw another area where low-code implementation increased. Microsites for new services and self-service portals for customers have been rolled out at lightning speed with low-code tools.

Low-code adoption amid Pandemic

Contact tracing and Visitor Management apps were implemented by enterprises.

Site and office inspection apps, internal tools, custom calculators are just some of the use cases that the construction giant has built with low-code.

Many digital bankers have created single touch-points with microsites for customers to discover and connect easily with forex teams, loan teams, apply for FASTags through net banking or mobile apps. We have adopted low-code tools to implement changes within the deadline as per new regulations by RBI. Low code is the tool to compete with neobanks and fintechs.

Sales leaders have found low-code to be exceptionally helpful letting them create tools that fit right in with their unique sales practices, integrating the various customer touchpoints into a single dashboard, refund management tools, free trial management tools, custom process with their CRM systems.

Marketers are using low-code to create lead generation tools and forms that embed on the company’s websites, automating processes like Zapier, setting up Calendly requests, zoom meetings, content approval before publishing, content repositories for the sales and marketing teams, project management tools that integrate with popular platforms like Slack, Trello.

Tackling the Shadow IT

With easily accessible tools, a major obstacle for most IT teams to deal with is Shadow IT. With so many readily available tools, users can end up with security concerns around organizational data. With an IT sanctioned platform handed to the business users, there is potential to do away with shadow IT as it allows them to design the apps in a governed environment. By setting up proper governance a CIO can allow the company to gain an edge in the digital race. Not only do they have a thorough understanding of the intricate business process and requirements, but they are also most likely to be the ones that come up with the most innovative solutions by creating applications with low-code.

Organization to evolve with low-code

In a recent survey, we found that 54% of the CIOs have already implemented low-code or no-code tools. When asked about their reasons for adopting low-code, 40 percent shared that these tools help them protect against technology churn. Using low-code platforms empowers to build long-lasting solutions that can be updated easily. In addition to easy updates, low-code lets businesses build solutions on top of existing databases and processes that help bring down technology churn. Companies also find RAD (Rapid App Development) tools to be helpful to reduce the dependency on developers (20%).

Moving forward, the development cycle can be expected to get even shorter with more low-code vendors entering the arena and offering easily customizable apps and ready templates for businesses to build on top of. The pandemic showed us the need to optimize business operations in ways unimaginable. Low-code, the silver-bullet, has empowered businesses to benefit from app development democratization and that completely has changed the game as more people could actively take charge in the solution development process.

 

Originally published at Economic Times.