Role Overview
We are seeking an experienced QA Lead to drive and implement QA strategies for our Low-Code/No-Code SaaS platform. This role ensures the product delivers excellence in functionality, security, performance, and user experience while meeting compliance and industry best practices.
Key Responsibilities
Quality Assurance & Product Testing
-
Define and execute QA strategies tailored for Low-Code/No-Code platform development.
-
Collaborate with engineering, product, and customer success teams to uphold product quality.
-
Design and manage automated and manual test frameworks for UI, APIs, and integrations.
-
Detect, track, and resolve defects to ensure seamless performance across web and mobile.
-
Establish performance, security, and scalability benchmarks for the SaaS platform.
Process Optimization & Compliance
-
Implement quality management systems (QMS) aligned with ISO, SOC 2, GDPR, and other standards.
-
Optimize CI/CD pipelines to integrate automated quality checks and accelerate releases.
-
Monitor SaaS KPIs (uptime, latency, error rates) to identify trends and improvements.
Customer-Centric Quality Improvement
-
Leverage user feedback, support tickets, and NPS scores to detect recurring issues.
-
Partner with customer success to enhance reliability and satisfaction.
-
Develop and implement RCA frameworks for system failures and service disruptions.
Collaboration & Leadership
-
Lead a team of QA engineers, automation testers, and security analysts.
-
Provide training on QA best practices, security, and compliance.
-
Foster a culture of continuous improvement across product, engineering, and support teams.
Must-Have Skills
Education
-
Bachelor’s/Master’s degree in Computer Science, Software Engineering, or related field.
Experience
-
5+ years in SaaS QA, testing, or quality management (experience with Low-Code/No-Code preferred).
Certifications (preferred)
-
ISTQB, Six Sigma, Agile/DevOps certifications.
Technical Skills
-
Proficiency in automated testing tools (Selenium, Cypress, Playwright, etc.).
-
Strong understanding of APIs, microservices, and cloud platforms (AWS, GCP, Azure).
-
Experience with CI/CD pipelines (Jenkins, GitHub Actions, or similar).
-
Knowledge of compliance frameworks (SOC 2, ISO 27001, GDPR).
Soft Skills
-
Analytical problem-solving with a proactive approach.
-
Strong communication and stakeholder management skills.
-
Adaptability to fast-paced Agile/Scrum environments.
Why join us?
-
-
Be part of an innovative SaaS company shaping the Low-Code/No-Code industry.
-
Work with cutting-edge technology and drive product excellence.
-
Competitive salary, benefits, and career growth in a fast-scaling environment.
-
Founders
Divyesh Kharade
Founder
Jinen Dedhia
Founder