Trigger and Receive data from a wide range of services in the preferred format- plain text, JSON, form data.
Put work on autopilot and schedule events, set time delays between tasks in workflows and even stall actions.
Include if/then branches in workflows to carry out different sets of tasks based on the conditions you specify.
Integrate Freshdesk and DronaHQ to better serve customers with smart automation tools to streamline your customer management process.
Find ready to configure connectors
- ViewAllTickets : View all tickets from Freshdesk
- ViewTicketsByStatus : View tickets according to their status
- ViewTicketsByEmail : View tickets created through emails
- CreateTicket : Create a new ticket in Freshdesk